Privacy Policy
Effective Date: May 1, 2026
Avocado Air Conditioning & Heating LLC (“Avocado Air,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, phone calls, text messages, emails, and other communication channels.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, phone number, email address, service address, message details, service request information, and any other information you submit through our website or forms.
We may also collect general website usage information such as browser type, device information, pages visited, and interaction data to help improve our website and services.
How We Use Your Information
We may use your information to:
- Respond to service requests
- Schedule appointments
- Provide estimates
- Send appointment reminders
- Send dispatch or technician updates
- Follow up regarding HVAC services
- Provide customer support
- Improve our website, communication, and services
- Send promotional or marketing messages only when you have provided consent
Service Communications
When you submit a service request or contact Avocado Air, we may use the information provided to follow up with you regarding your request, appointment, estimate, or service-related matter.
Text Messaging Privacy
If you provide your mobile phone number and opt in to receive text messages from Avocado Air Conditioning & Heating LLC, we may use your phone number to send the types of messages you selected, including appointment reminders, service confirmations, dispatch updates, estimates, service-related follow-ups, special offers, discounts, seasonal promotions, maintenance offers, and service updates.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP or contacting us at 602-819-0270.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies, Tracking Technologies, and Analytics
Avocado Air Conditioning & Heating LLC may use cookies, tracking technologies, and analytics tools to help operate our website, understand how visitors use our site, improve user experience, measure website performance, and support advertising or marketing efforts.
Cookies and similar technologies may collect information such as browser type, device information, pages visited, time spent on the website, referring website, and interactions with forms or website features. We may also use analytics tools to review website traffic, monitor website performance, and improve our services.
You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
We do not sell personal information. We do not share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Sharing of Information
We do not sell your personal information. We may share limited information with trusted service providers or subcontractors only when necessary to support our business operations, provide customer service, schedule appointments, complete requested services, or maintain our systems.
Data Protection
We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request updates, corrections, or deletion of your personal information, subject to any legal or business recordkeeping requirements.
You may opt out of text messages by replying STOP. You may request help by replying HELP or contacting us directly.
Third-Party Links
Our website may include links to third-party websites such as Instagram, TikTok, or other platforms. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
Avocado Air Conditioning & Heating LLC
7421 S 89th Place, Suite 107
Mesa, AZ 85212
Phone: 602-819-0270